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  • Preventing the loss of cold stock in your pharmacy

    Loss of refrigerated stock can disrupt pharmacy operations and impact customers. Common causes include power failures, accidental damage, and equipment breakdowns. Pharmacies can reduce risks by imple...
  • Trips and falls – they don’t just happen to children

    When we talk about trips and falls being a common occurrence in early learning centres, many people first think about children tripping and falling. And yes, this unfortunately does happen. However...

  • Vets - common complaints

    Common complaints against veterinarians

    Every year at Guild Insurance, the veterinary liability claims reported to us are analysed to ensure we fully understand what clients are complaining about, what’s going wrong and what can be...

  • Chiro conversations

    Appropriate conversations in chiropractic

    You said what? Appropriate conversations in chiropractic

    Complaints of wrongdoing against chiropractors isn’t always about the treatment pro...

  • new

    Managing complaints against dental prosthetists

    Receiving a complaint is often an unexpected part of running any business. No business is immune from receiving a complaint, regardless of how successful it is or how customer-focused staff are. Th...

  • Managing complaints against natural therapists

    Receiving a complaint is an unexpected part of running any business. No business is immune from receiving a complaint, regardless of how successful it is or how customer-focused staff are. There ca...

  • Osteo - appropriate conversations

    Appropriate conversations in Osteopathy

    Complaints of wrongdoing against osteopaths isn’t always about the treatment provided or the clinical outcome. Guild Insurance sees numerous cases annually which relate to the profession...

  • Water_Damage_850x320

    Preventing water damage in your business

    Damage to a building caused by water coming from within the building is possibly not a risk that is top of mind for many businesses. However, at Guild Insurance we have seen these types of claims s...

  • WC - Return to work programs

    Understanding your return to work requirements

    The State Insurance Regulatory Authority (SIRA) is the New South Wales (NSW) government organisation that regulates the state’s workers compensation system. It’s a requirement of SIRA t...

  • Ending a therapeutic relationship in Speech Pathology