Let the record show…

Let the records show...
Clinical record keeping is unfortunately one of those dreaded risk management topics. Guild Insurance understands that it isn’t the most interesting of topics for health practitioners to spend time thinking and talking about.  However, it is incredibly important, and Guild’s experience suggests many health practitioners would benefit from learning more about good record keeping. Clinical records and insurance claims Clinical records can impact insurance claims in two ways: Poor records can contribute to a poor ...

Guild Insurance

Professional Indemnity Insurance

Latest Articles

  • Record keeping requirements.

    Business
    Clinical record keeping is unfortunately one of those dreaded risk management topics. Guild Insurance understands that it isn’t the most interesting topic for health practitioners to spend time thinking and talking about. However, it’s incredibly important, and Guild’s experience suggests many health practitioners would benefit from learning more about good record keeping. Clinical records and insurance claims Clinical records can impact insurance claims in two ways: Poor records which lack detail can lead to incorrect ...
  • Is the right name on your policy?

    Business Practices
    We’re not asking you to check to see if you’ve made a typo... and called yourself Sara instead of Sarah. While this name error is no biggie and might just mean a bit of paperwork to amend it, the name error Guild often sees is only an Insured’s personal name on their policies instead of the legal entity name under which they trade. This error can expose you as the Insured to face the financial ...

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  • Why has my chiropractor touched me there?

    Guild Insurance has seen a gradual increase in the number of allegations against chiropractors where the patient claims the chiropractor has touched them in an inappropriate sexual way during treatment.  These claims may involve allegations regarding the way the chiropractor has touched them, or they may relate to what the chiropractor has said during the consultation. These are incredibly serious allegations that cause a great deal of stress for both the chiropractor and the patient....
  • Importance of Informed Consent

    All health practitioners would be well aware of their requirements to obtain informed consent from their patients before assessment or treatment takes place.  However, Guild Insurance’s vast experience in managing claims made against health practitioners has highlighted that many practitioners don’t meet all their informed consent requirements. What is informed consent? There is an explanation about informed consent in the Code of Conduct for each of the professions regulated by AHPRA.  In this document, informed ...

More chiropractor articles

  • Record keeping requirements

    Record keeping requirements.

    Clinical record keeping is unfortunately one of those dreaded risk management topics. Guild Insurance understands that it isn’t the most interesting topic for health practitioners to spend time ...
  • Is the right name on your policy?

    We’re not asking you to check to see if you’ve made a typo... and called yourself Sara instead of Sarah. While this name error is no biggie and might just mean a bit of paperwork to ame...

  • Informed consent

    Importance of Informed Consent

    Guild Insurance’s vast experience in managing claims made against health practitioners has highlighted that many practitioners don’t meet all their informed consent requirements.
  • Are you prepared for a power outage?

    Are you prepared for a power outage?

    Power outages are unfortunately becoming a somewhat common occurrence in parts of Australia. The threat of heatwaves, and therefore higher than usual demands on power, means that power outages are a r...
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    Why every business needs an asset register

    When considering an insurance policy, it’s easy for many of us to think “it’ll never happen to me”.  However, the vast experience of Guild Insurance tells us ‘it&...

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    Property maintenance - could your property cause an injury?

    Guild Insurance sees many insurance claims which have come about due to poor maintenance of a property.  In too many of these cases, the poor state of the building or its grounds is obvious an...

  • RiskHQ_Social_Risk

    Understanding social media risks

    Social media is an ever increasing form of communication for many people in both their personal and professional lives.
  • Learning from chiropractic claims

    Guild Insurance spends a significant amount of time analysing the chiropractic claims reported to us. This analysis helps us to understand what patients complain about, factors which might mak...

  • Managing the risk of mould

    There are many parts of Australia which experience high humidity. For some people who love the heat, these can be great places to live and work. However, unfortunately, these humid environments are...

  • Dating patients - is it ever okay?

    Health professionals might sometimes question if it’s ever ok to date a patient. Most would say the answer to that is a straight-out no. Then there are variations to ...

  • Maintenance of storm water drains

    Maintenance of stormwater drains

    Heavy rains can cause unexpected flooding, even in well-maintained properties. Blocked stormwater drains outside can lead to water damage. Identify nearby drains, contact authorities for maintenance, ...
  • Maintaining personal safety and a safe chiropractic practice

    All employers, business owners, contractors and employees have an obligation to create and maintain a safe working environment.  And to do this we all need to think about what makes our workpl...

  • Mitigating Cyclone Risks

    Cyclones may seem like a rare event to some people in Australia. However, according to the CSIRO, northern Australia is threatened by cyclones every year between November and April with typically a...

  • Mitigating bushfire risks

    Bushfires are an unfortunate part of life for many people and businesses in Australia and the devastation they cause can be...

  • Mitigating Flood Damage Risks

    Floods are an unfortunate part of life for many people and businesses in Australia and the devastation they cause can be catastrophic. Sadly, the recovery from flood damage is often not as quick as...

  • professional indemnity insurance

    Can I say sorry?

    Guild Insurance has over 60 years’ experience managing complaints, and therefore claims, made by clients or customers of the professionals we insure. This has taught us a lot about how and wh...

  • Chiro conversations

    Appropriate conversations in chiropractic

    You said what? Appropriate conversations in chiropractic

    Complaints of wrongdoing against chiropractors isn’t always about the treatment pro...

  • Things to consider if you're considering Telehealth

    It might be surprising to know that telehealth has been occurring for about 100 years now; there’s evidence of radios being used in the 1920s to provide clinical advice to people in remote lo...

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    Managing difficult chiropractic situations

    Chiropractors regularly deal with challenging situations and are continually required to make difficult decisions.  However, these decisions don’t always relate solely to the clinical ca...

  • Risk_Article_Images_320x850_CHR55902

    Managing complaints in chiropractic

    Receiving a complaint is often an unexpected part of running any business, including a chiropractic practice.  No business is immune from receiving a complaint, regardless of how successful it...

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