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Whether you own a business, work as an employee, or are a student, there may be risk in the actions you take. These risk articles are designed to help you and your business mitigate some of the risks associated with your industry.
Receiving a complaint is often an unexpected part of running any business, including a dental practice. No business is immune from receiving a complaint, regardless of how successful it is or ...
There has been a steady increase in errors reported to Guild Insurance involving the wrong route of administration. These errors occur when a pharmacist dispenses a medication that h...
Most of us spend a considerable amount of our waking hours at work. We may spend more time with our work colleagues and customers than with our own families and loved ones. There...
It may surprise you to know that complaints about orthoses are a common source of podiatry claims to Guild Insurance.
Common allegations include:
Incidents involving pharmacists selecting the wrong medication or the wrong strength are the most common dispensing errors reported to Guild Insurance. Not surprisingly, a number of these err...
Receiving a complaint is often an unexpected part of running any business, including a chiropractic practice. No business is immune from receiving a complaint, regardless of how successful it...
Guild Insurance regularly analyses claims information to understand factors which may contribute to claims and complaints occurring. This analysis has highlighted a trend where claims involve...
Guild Insurance undertakes regular reviews of the claims reported to us to understand trends and themes within those claims. The information gained from this process suggests that some fitness prof...
Dispensing errors can have an enormous impact on both the customer and the pharmacist. Imagine how you would feel if a simple mistake caused serious harm to someone? Unfort...
All early learning centres would be well aware of the expectation and legal requirement for them to provide a safe environment. But what does this actually mean? How can anyone be sure ...
Imagine if…
You receive an angry email from the parent of one of your clients stating they aren’t happy that you declined to provide therapy to their child and they’re co...
Receiving a complaint is often an unexpected part of running any business, including an exercise & sports science business. No business is immune from receiving a complaint, regardless of...
Receiving a complaint is often an unexpected part of running any business, including a child care or early learning service. No business is immune from receiving a complaint, regardless of ho...
Speech pathologists benefit from discussing risk and managing it proactively. Maintaining health records is one of these important risk areas to be managed and understood. Guild Insurance&rsq...
Receiving a complaint is often an unexpected part of running any business, including a fitness centre. No business is immune from receiving a complaint, regardless of how successful it is or how cu...
Maintaining appropriate and proper clinical records relies on speech pathologists integrating fundamental record keeping practices into their daily routines. Using this checklist will help to...
An increasing number of dispensing errors involving the wrong frequency are reported to Guild Insurance. Typically, these errors occur when a pharmacist directs a customer to take a medicatio...
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