Guild Insurance sees numerous claims every year relating to artificial breeding material (ABM). As a veterinarian, if you’re involved in the collection, transfer, storage or transit of ABM, y...

Veterinarians would be well aware of their requirements to obtain informed consent from their clients before any procedure takes place.  However, Guild Insurance’s vast experience in man...

Case Example

A client demanded compensation for additional treatment costs, alleging surgery had been performed negligently. The client’s dog had undergone a l...

Case

A cat suffered significant burns to its hip when left on a heat mat to recover after surgery.  The cat’s fur was still wet, which exacerbated the risk of a bu...

STEP 1: Stay safe and preserve the scene

• Dial 000 to report the incident to police.
• Don’t enter the premises if there are signs a break-in may have occurred – e.g. ...

Someone breaking into your premises or stealing goods at knife point is an obvious threat to any business.  But as claims reported to Guild Insurance show, they’re not the only crimes oc...

Employment related disputes are an increasing trend in claims reported to Guild Insurance.  These claims indicate that some employers may not be fully aware of their workplace rights and oblig...

Receiving a complaint is often an unexpected part of running any business, including a veterinary practice.  No business is immune from receiving a complaint, regardless of ho...

With the holiday season approaching, it’s time to remind ourselves of the possible threats to our homes and cars during this time. In the lead up to what should be a ...

Don’t underestimate the inconvenience of damaged windows or shop fronts. Prevention is always better than cure!

• Reduce the opportunity for damage by installing:
  ...

Cyber-attacks are a constant threat to individuals and businesses. From malware to phishing, cyber security risks are on the rise and attacks are becoming more sophisticated. While you may think yo...

In business, continuity is the key baseline for success.  It might seem obvious, but it’s surprising how many people rely on your business opening its doors everyday.

Too often b...

Technology has not only revolutionised the way we think, communicate and do business… It’s changed the way we need to protect ourselves.

Cybercrime is one of the fastest growing...

Although social media can open the door to an exciting online community, it has made it harder to separate yourself from your professional life.

Here’s fiv...

When the worst happens, you want to know you’re completely covered.

A vast majority of business owners are underinsured and shockingly they don’t even know about it. This i...