A number of errors where medications are dispensed to the wrong customer are reported to Guild Insurance every year.   Of note, many of these occurred when a pharmacist dispensed scripts ...

Claims reported to Guild Insurance highlight an alarming trend.  Sloppy medication handling can compromise the security of not just your pharmacy, but all pharmacies. Practices such as storing...

Guild Insurance regularly receives claims relating to errors with Dose Administration Aids (DAA).  Errors often involve pharmacists filling and dispensing DAAs for the correct patient...

STEP 1: Stay safe and preserve the scene

• Dial 000 to report the incident to police.
• Don’t enter the premises if there are signs a break-in may have occurred – e.g. ...

Someone breaking into your premises or stealing goods at knife point is an obvious threat to any business.  But as claims reported to Guild Insurance show, they’re not the only crimes oc...

Employment related disputes are an increasing trend in claims reported to Guild Insurance.  These claims indicate that some employers may not be fully aware of their workplace rights and oblig...

While there are laws for advertising all businesses, there are additional requirements for health services regulated by the Australian Hea...

With the holiday season approaching, it’s time to remind ourselves of the possible threats to our homes and cars during this time. In the lead up to what should be a ...

Don’t underestimate the inconvenience of damaged windows or shop fronts. Prevention is always better than cure!

• Reduce the opportunity for damage by installing:
  ...

Why do risks increase at this time of the year?

The summer months are a busy time of year for the retail sector. Extended trading hours and an increased number of shoppers c...

Cyber-attacks are a constant threat to individuals and businesses. From malware to phishing, cyber security risks are on the rise and attacks are becoming more sophisticated. While you may think yo...

In business, continuity is the key baseline for success.  It might seem obvious, but it’s surprising how many people rely on your business opening its doors everyday.

Too often b...

Technology has not only revolutionised the way we think, communicate and do business… It’s changed the way we need to protect ourselves.

Cybercrime is one of the fastest growing...

Although social media can open the door to an exciting online community, it has made it harder to separate yourself from your professional life.

Here’s fiv...

When the worst happens, you want to know you’re completely covered.

A vast majority of business owners are underinsured and shockingly they don’t even know about it. This i...