Guild Insurance

Professional Indemnity Insurance

More dentist articles

  • Patient driven dental treatment

    Many dentists would have experienced situations where a patient has attended for an appointment and informed their dentist how they want to be treated.  These patients present a number of pote...

  • Things to consider if you're considering Telehealth

    It might be surprising to know that telehealth has been occurring for about 100 years now; there’s evidence of radios being used in the 1920s to provide clinical advice to people in remote lo...

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    Evidence based dentistry and clinical guidelines

    What is Evidence Based Practice?

    The best known and most widely accepted definition of Evidence-Based Practice (EBP) was suggested by David Sackett back in the 1990s; ‘...

  • Risk_Article_Images_320x850_DEN94149

    A commercial decision - To refund or not, that is the question

    By: Dr Errol Kilov
    BDS ADEC Grad Cert Dent FADI MRACDS (GDP) FRACDS (GDP) FPFA FICD

    How likely am I to receive a complaint?

    Dental practice differ...

  • Managing-complaints-dentistry

    Managing complaints in dentistry

    Receiving a complaint is often an unexpected part of running any business, including a dental practice. No business is immune from receiving a complaint, regardless of how successful it is or ...

  • Risk_Article_Images_320x850_RHQ81122

    Commenting on another dentist’s work

    Guild Insurance regularly analyses claims information to understand factors which may contribute to claims and complaints occurring.  This analysis has highlighted a trend where claims involve...

  • do-your-patients-know-you’re-a-general-dentist

    Do your patients know you’re a general dentist?

    It isn’t uncommon for Guild Insurance to hear complaints from patients alleging they weren’t aware their general dentist wasn’t a specialist or that they weren’t given an op...

  • Orthodontists pointing at chart with patient looking from chair

    Orthodontics and general dentists – what are the risks?

    Guild Insurance's data shows general dentists performing orthodontics face higher complaint risks. Proper training and knowing when to refer patients to specialists are crucial. Transparency about not...
  • Acknowledging and dealing with adverse dental outcomes

    Acknowledging and dealing with adverse dental outcomes

    Dentists need to acknowledge that adverse outcomes are an unfortunate, yet very real, aspect of dentistry.  Whilst dentists may do all they can to avoid these outcomes, they won’t...

  • When a break-in occurs

    When a break-in occurs

    STEP 1: Stay safe and preserve the scene

    • Dial 000 to report the incident to police.
    • Don’t enter the premises if there are signs a break-in may have occurred – e.g. ...
  • Employee dishonesty

    Employee dishonesty

    Someone breaking into your premises or stealing goods at knife point is an obvious threat to any business.  But as claims reported to Guild Insurance show, they’re not the only crimes oc...

  • Understanding Employment Law

    Understanding employment law

    Employment related disputes are an increasing trend in claims reported to Guild Insurance.  These claims indicate that some employers may not be fully aware of their workplace rights and oblig...

  • Let the records show...

    Let the record show…

    Clinical record keeping is unfortunately one of those dreaded risk management topics. Guild Insurance understands that it isn’t the most interesting of topics for health practitioners to spend t...
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    Advertising regulated health services

    While there are laws for advertising all businesses, there are additional requirements for health services regulated by the Australian Hea...

  • equipment_breakdown_540px

    Preventing equipment breakdown

    It’s tempting to think equipment breakdown will never bring your business to a halt.  Yet claims reported to Guild Insurance tell a different story.  They remind us that businesses lik...
  • Guide-to-a-risk-free-holiday

    Guild's guide to a risk free holiday season

    With the holiday season approaching, it’s time to remind ourselves of the possible threats to our homes and cars during this time. In the lead up to what should be a ...

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    Water quality in dental practice Part 2

    Professor Laurence Walsh discusses water quality in dental practices, focusing on its impact on instrument reprocessing and sterilisation, including water for ultrasonic cleaners, cleaning instruments...
  • RiskHQ-article850x320--#1;-Understanding-water-quality---water-quality-in-dental-practices-image

    Water quality in dental practice Part 1

    The first in a two-part series by Professor Laurence Walsh, provides essential guidance on managing water quality in dental practices, addressing biofilm risks in dental unit waterlines and offering p...
  • preventing_glass_damage_540px

    Preventing glass damage

    Don’t underestimate the inconvenience of damaged windows or shop fronts. Prevention is always better than cure!

    • Reduce the opportunity for damage by installing:
        ...
  • riskhq

    How to avoid a claim against you

    Take a look at our short video for some tips that you can use everyday. Give yourself the best chance to avoid a claim being made against you.

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