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Whether you own a business, work as an employee, or are a student, there may be risk in the actions you take. These risk articles are designed to help you and your business mitigate some of the risks associated with your industry.
Many dentists would have experienced situations where a patient has attended for an appointment and informed their dentist how they want to be treated. These patients present a number of pote...
It might be surprising to know that telehealth has been occurring for about 100 years now; there’s evidence of radios being used in the 1920s to provide clinical advice to people in remote lo...
What is Evidence Based Practice?
The best known and most widely accepted definition of Evidence-Based Practice (EBP) was suggested by David Sackett back in the 1990s; ‘...
By: Dr Errol KilovBDS ADEC Grad Cert Dent FADI MRACDS (GDP) FRACDS (GDP) FPFA FICD
How likely am I to receive a complaint?
Dental practice differ...
Receiving a complaint is often an unexpected part of running any business, including a dental practice. No business is immune from receiving a complaint, regardless of how successful it is or ...
Guild Insurance regularly analyses claims information to understand factors which may contribute to claims and complaints occurring. This analysis has highlighted a trend where claims involve...
It isn’t uncommon for Guild Insurance to hear complaints from patients alleging they weren’t aware their general dentist wasn’t a specialist or that they weren’t given an op...
Dentists need to acknowledge that adverse outcomes are an unfortunate, yet very real, aspect of dentistry. Whilst dentists may do all they can to avoid these outcomes, they won’t...
Someone breaking into your premises or stealing goods at knife point is an obvious threat to any business. But as claims reported to Guild Insurance show, they’re not the only crimes oc...
Employment related disputes are an increasing trend in claims reported to Guild Insurance. These claims indicate that some employers may not be fully aware of their workplace rights and oblig...
While there are laws for advertising all businesses, there are additional requirements for health services regulated by the Australian Hea...
With the holiday season approaching, it’s time to remind ourselves of the possible threats to our homes and cars during this time. In the lead up to what should be a ...
Don’t underestimate the inconvenience of damaged windows or shop fronts. Prevention is always better than cure!
Travel insurance partnered with PassportCard. When “it” happens, payout happens. Travel insurance on tap.
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