More articles

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_RECOVERY-OF-OUTSTANDING-FEES

    Case study – recovery of outstanding fees and lessons learned

    A dentist provided treatment to a patient in the form of extensive fixed porcelain bridge work. The patient paid interim invoices rendered during the course of the treatment. The patient ...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_THE-ROOT-OF-THE-PROBLEM

    The root of the problem

    The elimination of infected pulp and dentine, and adequate root canal preparation and sealing constitute the basic principles of endodontic treatment. Ideally, the filling material should be limite...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_THE-SECOND-DENTIST

    The second dentist and patient dissatisfaction

    There is little doubt that in this day and age, patients are becoming “clients”. Consumerism is on the rise, and “dental practices” are often seen and referred to as “...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_THE-WISDOM-OF-SOLOMON

    The wisdom of Solomon

    The Biblical figure King Solomon lived between 1000 BC and 931 BC. The Bible portrays him as great in wisdom, wealth and power. One of the qualities most ascribed to Solomon is his wisdom. There is...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_TRUST

    Do your dental patients trust you?

    Recently I was referred by my medical GP to a surgeon for a simple but elective procedure. Whilst I had been told of the surgeon’s prowess, in the consultation with him I didn’t feel co...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_RADIOGRAPHS

    Radiographs – risk management considerations

    Radiographs (referred to hereafter as the colloquial albeit incorrect “x-rays”) are one of a dentist’s most important tools in the diagnostic process as well as being a useful aid...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_PRIVATE-HEALTH-FUND-AUDITS

    Private health fund audits

    Reading relevant articles can count towards your required continuing professional development hours.  Therefore, reading the article below may assist you to achieve these required hours. (

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_PREPARING-FOR-SUCCES

    Preparing for success – new graduates

    New graduates are the future of the dental profession. The NSW Branch of the Australian Dental Association (ADA NSW) firmly believes that the entire profession has a responsibility to integrate new...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_ARTICLE-IMAGE-PATIENT-COMPLAINTS

    Patient complaints and early intervention

    Governments and health professionals around the world understand the importance of early intervention in the context of disease and disorder. As health professionals gain a better understanding of ...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_OLD-CONCEPTS

    Old concepts, new buzz words, big issues in dentistry

    Recent times have seen a lot of change in dentistry, from which came greater clarity in some areas — Open Disclosure — and greater confusion in others — Scope of Practice.

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_RANSOMWARE

    Ransomware – an infection control story

    Janine arrived at the practice early as she always did. She liked to have all systems up and running before the dentists arrived. As practice manager she felt responsible for the IT system, an...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_NOTIFIABLE-CIRCUMSTANCES-1

    Notifying your insurer of a possible claim

    ADA members have all recently renewed their membership and most have simultaneously renewed their Professional Indemnity cover. It is recognised that dentists whether in private or public practice,...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_-INFORMED-FINANCIAL-CONSENT

    Ever bought something expensive?

    It may have become second nature to most of us but in reality the decision-making process for a consumer when deciding whether to purchase a good or service is anything but straightforward. The pot...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_LAW-OF-CONSENT-1

    Case study – the law of consent for treatment to children

    An orthodontist in Victoria sought legal advice on how to respond to a demand by the father of a 16 year old child, to cease a course of planned treatment.

    The parents of t...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_INCOMPREHENSIBLE-JARGO

    Don’t let communication let you down (dentistry)

    Incomprehensible jargon is the hallmark of a profession
    (Kingman Brewster, American Ambassador to Britain, speech, 1977)

    Dental practiti...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_-ETHICS-TONY-ROSEMAN

    Ethics, AHPRA and indemnity in dentistry

    Webster’s dictionary defines business as “a commercial or mercantile activity engaged in as a means of livelihood” while a profession is defined by the Australian Council of Profe...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_A-CAREER-OF-LEARNING

    Dentistry – a career of learning

    As a “boomer” dentist with four decades of dentistry behind me and with just a few years to go, I have offered in this article to reflect on how I most usefully expanded and upgraded my...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_CONSUMER-BOARD-COMPLAINTS-1

    Consumer and board complaints – the New South Wales dental experience

    In recent times it has been an increasing trend for patients of dental practices to file applications which can be broadly described as consumer claims with a consumer tribunal. Whilst the informat...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_GUILD-CASE-2-1

    Case study – a good news clinical record story

    It is always encouraging to hear that good, comprehensive clinical records can and do assist dental practitioners in successfully defending patient complaints. This case study is about one such pos...

  • GLDI9464-B-Guild-Insurance-Dental-Risk-HQ-Imagery_ARTICLE-IMAGES_ETHICS-LEN-CROCOMBE-1

    Should I replace another dentist’s work that is not up to my standard?

    Imagine that you have purchased a dental practice from a senior dentist who has recently retired. You notice that the quality of the dentistry you see in the patients is not up to the standard that...

Why Guild Insurance?

For over 60 years, our customers have continued to be central to everything we do.