Client record keeping is unfortunately one of those dreaded risk management topics. Guild Insurance understands that it isn’t the most interesting of topics for AEPs to spend time thinking an...

We’re not asking you to check to see if you’ve made a typo... and called yourself Sara instead of Sarah. While this name error is no biggie and might just mean a bit of paperwork to ame...

When considering an insurance policy, it’s easy for many of us to think “it’ll never happen to me”.  However, the vast experience of Guild Insurance tells us ‘it&...

Guild Insurance sees many insurance claims which have come about due to poor maintenance of a property.  In too many of these cases, the poor state of the building or its grounds is obvious an...

There are many parts of Australia that experience high humidity. For some people who love the heat, these can be great places to live and work. However, unfortunately, these humid environments aren...

Cyclones may seem like a rare event to some people in Australia. However, according to the CSIRO, northern Australia is threatened by cyclones every year between November and April with typically a...

Bushfires are an unfortunate part of life for many people and businesses in Australia and the devastation they cause can be c...

Floods are an unfortunate part of life for many people and businesses in Australia, and the devastation they cause can be catastrophic. Sadly, the recovery from flood damage is often not as quick a...

Guild Insurance has over 60 years’ experience managing complaints, and therefore claims, made by clients or customers of the professionals we insure. This has taught us a lot about how and wh...

Receiving a complaint is often an unexpected part of running any business, including a fitness centre. No business is immune from receiving a complaint, regardless of how successful it is or how cu...

Social media is an ever increasing form of communication for many people in both their personal and professional lives.  It presents people with many benefits in allowing them to communicate a...

If you launder towels and linen in your business, there’s an unexpected fire risk you may not have thought about.

When you hear stories about things going wrong in other businesses, i...