Social media risks

Social-media-risks-850x320
Social media is an ever increasing form of communication for many people in both their personal and professional lives.  It presents people with many benefits in allowing them to communicate a variety of messages to many people with great speed and efficiency.  However, those benefits need to be balanced with the many risks social media presents. Social media is a very broad term which includes any websites and applications which allow users to interact with ...

Guild Insurance

Professional Indemnity Insurance

Latest Articles

  • Is the right name on your policy?

    Business Practices
    We’re not asking you to check to see if you’ve made a typo... and called yourself Sara instead of Sarah. While this name error is no biggie and might just mean a bit of paperwork to amend it, the name error Guild often sees is only an Insured’s personal name on their policies instead of the legal entity name under which they trade. This error can expose you as the Insured to face the financial ...
  • Importance of Informed Consent

    All health practitioners would be well aware of their requirements to obtain informed consent from their patients before assessment or treatment takes place.  However, Guild Insurance’s vast experience in managing claims made against health practitioners has highlighted that many practitioners don’t meet all their informed consent requirements. What is informed consent? There is an explanation about informed consent in the Code of Conduct for each of the professions regulated by AHPRA.  In this document, informed ...

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  • Importance of Informed Consent

    All health practitioners would be well aware of their requirements to obtain informed consent from their patients before assessment or treatment takes place.  However, Guild Insurance’s vast experience in managing claims made against health practitioners has highlighted that many practitioners don’t meet all their informed consent requirements. What is informed consent? There is an explanation about informed consent in the Code of Conduct for each of the professions regulated by AHPRA.  In this document, informed ...
  • Things to consider if you're considering Telehealth

    Communication
    It might be surprising to know that telehealth has been occurring for about 100 years now; there’s evidence of radios being used in the 1920s to provide clinical advice to people in remote locations. The way telehealth is conducted or provided has changed greatly over the years as the technology which supports it has changed and developed. What is telehealth? Telehealth is providing health services remotely with the use of technology. There are many forms ...

professional

  • Importance of Informed Consent

    All health practitioners would be well aware of their requirements to obtain informed consent from their patients before assessment or treatment takes place.  However, Guild Insurance’s vast experience in managing claims made against health practitioners has highlighted that many practitioners ...
  • Dating patients - is it ever okay?

    Health professionals might sometimes question if it’s ever ok to date a patient.  Most would say the answer to that is a  straight-out no. Then there are variations  to that question — “What if I end the  therapeutic relationship first?”, ...
  • Client records for AEPs

    Client record keeping is unfortunately one of those dreaded risk management topics. Guild Insurance understands that it isn’t the most interesting of topics for AEPs to spend time thinking and talking about. However, it’s incredibly important, and Guild’s experience suggests ...
    Business Practices
  • Client records for AEPs

    Client record keeping is unfortunately one of those dreaded risk management topics. Guild Insurance understands that it isn’t the most interesting of topics for AEPs to spend time thinking and talking about. However, it’s incredibly important, and Guild’s experience suggests ...
    Business Practices
  • Can I say sorry?

    Guild Insurance has over 60 years’ experience managing complaints, and therefore claims, made by clients or customers of the professionals we insure. This has taught us a lot about how and why complaints usually occur and the best ways to ...
  • Managing complaints in exercise & sports science

    Receiving a complaint is often an unexpected part of running any business, including an exercise & sports science business.  No business is immune from receiving a complaint, regardless of how successful it is or how customer focused staff are.  There ...
  • Understanding employment law

    Employment related disputes are an increasing trend in claims reported to Guild Insurance.  These claims indicate that some employers may not be fully aware of their workplace rights and obligations and the laws governing them as an employer.  This can ...
  • When clients see multiple AEPs

    Guild Insurance regularly analyses claims data to understand factors contributing to claims and complaints.  This analysis has highlighted a trend where claims involve treatment by at least two people within the same profession.  This finding led Guild Insurance to explore ...
  • Guild's guide to a risk free holiday season

    With the holiday season approaching, it’s time to remind ourselves of the possible threats to our homes and cars during this time. In the lead up to what should be a fun and festive time with loved ones, it’s important ...
  • Don't let social media damage your career

    Although social media can open the door to an exciting online community, it has made it harder to separate yourself from your professional life. Here’s five tips to help you protect your reputation online.

business

  • Is the right name on your policy?

    We’re not asking you to check to see if you’ve made a typo... and called yourself Sara instead of Sarah. While this name error is no biggie and might just mean a bit of paperwork to amend it, the name ...
    Business Practices
  • Why every business needs an asset register

    When considering an insurance policy, it’s easy for many of us to think “it’ll never happen to me”.  However, the vast experience of Guild Insurance tells us ‘it’, being events that require insurance claims, unfortunately can happen to people like ...
  • Property maintenance - could your property cause an injury?

    Guild Insurance sees many insurance claims which have come about due to poor maintenance of a property.  In too many of these cases, the poor state of the building or its grounds is obvious and it’s quite surprising, as well ...
  • Understanding social media risks

    Social media is an ever increasing form of communication for many people in both their personal and professional lives. It presents people with many benefits in allowing them to communicate a variety of messages to many people with great speed ...
    Social Media
  • Managing the risk of mould

    There are many parts of Australia which experience high humidity. For some people who love the heat, these can be great places to live and work. However, unfortunately, these humid environments aren’t without risk as they can cause significant damage ...
    Business
  • Maintenance of stormwater drains

    Imagine this… Very heavy rains are predicted for your area, much heavier than you’ve seen before. While it’s concerning you, you believe your place of business should get through ok. The property is well maintained, including the roof. Your building’s ...
    Business Interruption
  • Mitigating Cyclone Risks

    Cyclones may seem like a rare event to some people in Australia. However, according to the CSIRO, northern Australia is threatened by cyclones every year between November and April with typically about five cyclones reaching land each year. This means ...
    Accidents
  • Mitigating bushfire risks

    Bushfires are an unfortunate part of life for many people and businesses in Australia and the devastation they cause can be catastrophic. Sadly, the recovery from bushfire damage is often not as quick as people would hope and this can ...
    Business
  • Mitigating Flood Damage Risks

    Floods are an unfortunate part of life for many people and businesses in Australia and the devastation they cause can be catastrophic. Sadly, the recovery from flood damage is often not as quick as people would hope and this can ...
    Flood
  • Transitioning out of COVID-19 restrictions

    Operating a business during the COVID-19 pandemic has presented many challenges. Unfortunately, many businesses closed for a period of time while others worked on reduced hours. And for others, staying open meant finding new ways of doing so, such as ...
    Business

Guild Insurance

Professional Indemnity Insurance

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For over 60 years, our customers have continued to be central to everything we do.